Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to our website.
Communication & Marketing
If you become a registered member of BOW-KIDS, you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user.
Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.
Protecting Your Security
Please note that we may share your personal details with fraud prevention or credit reference agency for conducting anti-fraud checks. Please note that in this process no credit check is performed and your credit rating remains unaffected.
Disclosures of your information
We may share your personal information with our other corporate entities to:
- correlate related or multiple accounts to prevent abuse of our services;
- facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
- We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
- As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
Usage of Demographic and Profile Data
We use your personal information to:
- provide the services you request;
- to resolve disputes & troubleshoot problems;
- promote a safe service;
- measure consumer interest in our products and services;
- inform you about online and offline offers, products, services, and updates;
- request optional online surveys
Please note that we will provide you the ability to opt-out of such uses.
Third Party Sites
You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.
For any queries or support, you may get in touch with our customer support team or mail us at [email protected]
You have one day from your date of delivery of your Order to return items purchased online subject to meeting the conditions set out in this Returns and Exchanges section. We will issue a refund of the full face value of undamaged items duly returned to you via your credit card or through online credits, depending on the method of purchase.
You will receive email confirmation of the return once it has been completed. If you have not received a refund in your account after more than 14 business days, please show the confirmation to your bank so that they can help you and speed up the process.
The refund will be made via the same payment method used to make the purchase
We at BOW-KIDS know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
- Depending upon the location, the product is delivered to you in 3-5 workings days after it has been dispatched from our warehouse.
- Free shipping is available on all products, subject to a minimum order value.
- The order amount not including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
BOW-KIDS reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.